How do I return an item?
In order to return merchandise, you must obtain approval.
You may return any unopened merchandise (except Skincare ) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchanges on Skincare items due to health reasons. Please make your selections carefully.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.
- Return approval
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise
Please return the merchandise to:
MJM Fragrances & Cosmetics
PO BOX 513 Wauna WA 98395
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